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Shipping & Returns

Shipping Policy
Return & Exchange Policy

Shipping :

1. After the order has been paid, we needs 1-3 days to process your order. You will receive a notification once your order has been shipped.

We offer  Free Shipping Nationwide !

Returns :

How long do I have before making a return, and do I have to pay for shipping?

1. You have a max of 15 days to make returns. You must send back and postmark your return packages within 15 days after the purchase date.

No returns made after 15 days from the purchase date will be accepted.

2. Free Returns only for members. 

Refunds :

1. Refunds will be processed within 7 days after we receive your package. The refund will be issued to your GUYUSUN Wallet or the original payment account, as per your request.

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